Customer Service Manager

ReHirers · recruiting for a confidential client

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Listing updated

Pay
₹50,000–70,000 a month
Location
Siliguri, West Bengal
Work mode
On-site
Job type
Full time
Experience
5–10 yrs
Category
Customer Service

In hand: about ₹45,000–63,100 a month after PF and income tax (estimate). How it's worked out

Become a Customer Service Manager in Siliguri and lead a team to ensure outstanding customer experiences.

Apply now

About the role

Become a Customer Service Manager in Siliguri and lead a team to ensure outstanding customer experiences.

What you'll do

  • Oversee customer service operations
  • Train and mentor staff
  • Analyze customer feedback
  • Implement service improvements

What you'll need

  • Bachelor's degree in Business or related field
  • Strong leadership experience
  • Excellent communication

Skills

Leadership skills Customer-focused mindset Analytical skills

Good to have

Experience with CRM software Project management experience

Benefits

  • Competitive salary
  • Health insurance
  • Performance bonuses

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

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Questions about this job

What are the core responsibilities of this role?
You will manage the customer service department, train staff, and improve customer satisfaction.
What experience is required?
5-10 years in customer service management is essential.
Is this position onsite?
Yes, this is a full-time onsite position in Siliguri.
How do I apply for this position?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Manager

₹50,000–70,000 a month

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