About the role
As an IT Support Executive, you will be responsible for providing technical assistance to clients and ensuring that their IT issues are resolved promptly. This role involves troubleshooting hardware and software problems, assisting with installations, and providing training on new systems. The ideal candidate is someone with a keen eye for detail and the ability to communicate technical information effectively. Our client values innovation and offers a collaborative environment where your contributions are recognized and appreciated.
What you'll do
- Provide technical support and troubleshooting
- Assist in software and hardware installations
- Maintain documentation for support requests
- Train users on new systems and applications
What you'll need
- Bachelor's degree in Computer Science or related field
- 1-3 years of experience in IT support
- Familiarity with various operating systems
Skills
Strong problem-solving skills
Excellent customer service skills
Basic networking knowledge
Good to have
Knowledge of cloud services
Experience with ticketing systems
Benefits
- Flexible working hours
- Remote work option
- Skill development opportunities
Interested in this role?
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Questions about this job
What will my daily tasks look like as an IT Support Executive?
You will troubleshoot issues, assist with installations, and provide training to clients.
Is this a full-time position?
This is a contract position with the flexibility of remote work.
What is the expected salary for this role?
The salary ranges from INR 25,000 to INR 45,000 per month.
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