Customer Service Associate

ReHirers · recruiting for a confidential client

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Listing updated

Pay
₹20,000–35,000 a month
Location
Kanpur, Uttar Pradesh
Work mode
On-site
Job type
Temporary
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹17,900–31,400 a month after PF and income tax (estimate). How it's worked out

Our client seeks a Customer Service Associate to provide excellent support to customers while resolving inquiries and complaints.

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About the role

In this role, you will interact directly with customers to address their needs and concerns, ensuring a high level of satisfaction. You will handle inquiries via phone, email, or in-person, providing timely and effective solutions. Ideal candidates will possess strong communication skills and a friendly demeanor. This position offers valuable experience in customer relations and is perfect for those who enjoy helping others.

What you'll do

  • Assist customers with inquiries and provide solutions.
  • Maintain accurate records of customer interactions.
  • Coordinate with other departments to resolve issues.
  • Provide feedback to improve service processes.

What you'll need

  • High school diploma or equivalent.
  • Previous experience in customer service is a plus.
  • Strong problem-solving skills.

Skills

Excellent verbal and written communication skills. Ability to handle difficult situations with professionalism. Proficient in using customer service software.

Good to have

Experience with CRM systems. Knowledge of additional languages.

Benefits

  • Competitive hourly wage.
  • Training and development opportunities.
  • Team-oriented work environment.

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

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Questions about this job

What qualifications are needed for this position?
A high school diploma or equivalent is required, with experience in customer service preferred.
What are the working hours for this role?
The position typically requires a 40-hour workweek, with shifts depending on business needs.
Is this a permanent role?
This is a temporary position, with the possibility of extension based on performance.
How can I apply for this job?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Service Associate

₹20,000–35,000 a month

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