About the role
As a Healthcare Customer Service Representative, you will be the first point of contact for patients seeking assistance. Your daily tasks will include answering calls, addressing inquiries, and providing information about services and procedures. You will work closely with the healthcare team to ensure that patients receive the best possible care. This role is ideal for individuals who are passionate about helping others and possess strong communication skills. Our client offers a supportive work environment and opportunities for growth.
What you'll do
- Handle patient inquiries via phone and email
- Provide accurate information about healthcare services
- Assist with appointment scheduling and follow-ups
- Collaborate with healthcare professionals to resolve issues
What you'll need
- Bachelor's degree in healthcare or related field
- 1-3 years of experience in customer service
- Excellent verbal communication skills
Skills
Strong communication skills
Problem-solving abilities
Empathy and patience
Good to have
Familiarity with healthcare terminology
Basic knowledge of medical procedures
Benefits
- Competitive salary and health insurance
- Paid time off and flexible scheduling
- Opportunities for professional development
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You will handle patient inquiries, provide information about services, and assist with appointment scheduling.
Is this position onsite or remote?
This position is onsite in Kalyanpur, Kanpur.
What qualifications do I need for this role?
A degree in healthcare or relevant experience in customer service is preferred.
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