About the role
In this customer-facing role, you will help patients navigate their healthcare needs, answer inquiries, and facilitate appointment scheduling. The ideal candidate should possess excellent communication skills and a compassionate demeanor. You will work in a collaborative environment with healthcare professionals to ensure high-quality service delivery. This position is perfect for individuals looking to start their career in healthcare and customer service.
What you'll do
- Assist patients with inquiries and provide necessary information
- Schedule and confirm appointments
- Maintain accurate records of customer interactions
- Collaborate with healthcare staff to enhance service delivery
What you'll need
- High school diploma or equivalent
- Strong verbal communication skills
- Ability to handle sensitive information with confidentiality
Skills
Customer service orientation
Problem-solving skills
Basic computer skills
Good to have
Knowledge of medical terminology
Experience with customer relationship management software
Benefits
- Flexible working hours
- Competitive hourly wage
- Opportunities for career development
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What are the working hours for this position?
This is a part-time role with flexible working hours, mainly during the afternoons and evenings.
Do I need any specific experience to apply?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
What kind of training will be provided?
Comprehensive training on healthcare systems and customer service protocols will be provided.
Is there a chance for full-time employment later?
Yes, based on performance and business needs, there may be opportunities to transition to full-time.
Listing last updated