About the role
In this position, you will provide technical support to users, troubleshoot hardware and software issues, and assist in maintaining IT infrastructure. The ideal candidate should have excellent communication skills and a strong understanding of computer systems. This role offers opportunities to enhance your technical skills and work with a diverse range of technologies. You will be part of a collaborative team focused on delivering outstanding support.
What you'll do
- Provide technical support
- Troubleshoot hardware and software
- Maintain IT systems
- Document support issues
What you'll need
- Bachelor's degree in IT or related field
- 1-3 years of experience in IT support
- Strong technical skills
Skills
Problem-solving
Technical proficiency
Customer service
Good to have
Familiarity with networking
Certifications in IT support
Benefits
- Health insurance
- Training programs
- Opportunity for career advancement
Interested in this role?
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Questions about this job
What types of issues will I be troubleshooting?
You will handle hardware, software, and network-related issues.
Is this position onsite?
Yes, this role requires you to work onsite in Shastri Nagar, Kanpur.
What qualifications do I need?
A degree in IT or a related field with 1-3 years of experience is preferred.
What are the growth opportunities?
There are various paths for advancement within the IT department.
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