About the role
As an IT Support Technician, you will assist users by troubleshooting hardware and software issues, maintaining system functionality, and ensuring network security. You will be the first point of contact for IT support requests, guiding users through step-by-step solutions and resolving issues efficiently. This role is perfect for tech-savvy individuals with strong problem-solving skills who enjoy helping others. Join a team that values innovation and provides a conducive work environment.
What you'll do
- Provide technical support to users
- Diagnose and resolve hardware/software issues
- Maintain network security protocols
- Document support requests and solutions
What you'll need
- Diploma in Information Technology
- Basic understanding of network systems
- Good communication skills
Skills
Problem-solving
Technical troubleshooting
Customer service
Good to have
Knowledge of networking
Familiarity with operating systems
Benefits
- Flexible work hours
- Skill development programs
- Performance bonuses
Interested in this role?
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Questions about this job
What qualifications are needed for this IT Support Technician role?
A diploma in IT or related field along with 1-3 years of experience in IT support is required.
Will I be working onsite or remotely?
This position is hybrid, allowing for both onsite and remote work.
What are the key responsibilities of this position?
Responsibilities include troubleshooting hardware/software issues and providing technical support.
What is the salary for this role?
The salary ranges from INR 25,000 to INR 50,000 per month.
Listing last updated