About the role
As an IT Support Executive, you will be responsible for providing technical assistance to employees in a fast-paced environment. Your day-to-day tasks will include troubleshooting hardware and software problems, guiding users through step-by-step solutions, and ensuring seamless functioning of IT systems. This role is ideal for individuals who have a knack for technology and enjoy helping others. You will be part of a dynamic team that fosters professional growth and encourages innovative solutions.
What you'll do
- Troubleshoot hardware and software issues.
- Provide technical support to employees.
- Maintain IT documentation and records.
- Coordinate with IT teams for system upgrades.
What you'll need
- Bachelor's degree in Computer Science or related field.
- 1-3 years of experience in IT support.
- Strong communication and customer service skills.
Skills
Good to have
Benefits
- Health insurance and wellness programs.
- Opportunities for professional development.
- Work-life balance initiatives.
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