About the role
As a Telecommunications Associate, you will be responsible for managing customer accounts, resolving technical issues, and providing exceptional service. The role involves interacting with clients to understand their needs and support them in achieving their goals. This position is suitable for individuals who thrive in a dynamic environment and have strong problem-solving skills. You will work alongside a dedicated team that values collaboration and innovation.
What you'll do
- Manage customer accounts and provide support
- Resolve technical issues related to telecommunications services
- Communicate effectively with clients to understand their needs
- Assist in the development of service improvement strategies
What you'll need
- Bachelor's degree in telecommunications or related field
- 2-5 years of relevant experience in telecommunications
- Strong communication and problem-solving skills
Skills
Technical knowledge of telecommunications systems
Excellent customer service skills
Ability to work in a team-oriented environment
Good to have
Familiarity with CRM software
Project management skills
Benefits
- Competitive salary and performance bonuses
- Health insurance and wellness programs
- Opportunities for professional development and growth
Interested in this role?
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Questions about this job
What are the primary responsibilities of this role?
You will manage customer accounts, troubleshoot technical issues, and ensure client satisfaction.
What qualifications are required?
A degree in telecommunications or related field with 2-5 years of experience is preferred.
Is this a remote or onsite position?
This is an onsite position based in Goregaon, Nagpur.
What is the expected salary range?
The salary range for this role is between INR 40,000 to INR 70,000 monthly.
How can I apply for this position?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
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