About the role
In this role, you will be responsible for handling customer inquiries, providing support for telecommunications services, and ensuring customer satisfaction. The ideal candidate will be someone who thrives in a dynamic environment and has a passion for technology and communication. You will work closely with a team to address customer needs and provide effective solutions.
You will be part of a supportive team that values innovation and collaboration, offering you the chance to grow your skills in the telecommunications sector. If you are looking for a challenging yet rewarding position, we encourage you to apply.
What you'll do
- Manage customer inquiries regarding telecommunications services
- Provide technical support and solutions to customers
- Collaborate with team members to enhance customer experience
- Maintain records of customer interactions and transactions
- Assist in the development of customer service protocols
What you'll need
- Bachelor's degree in Telecommunications, IT, or related field
- Proven experience in customer service or telecommunications industry
- Strong communication and interpersonal skills
Skills
Excellent communication skills
Problem-solving abilities
Knowledge of telecommunications systems
Good to have
Experience with CRM software
Technical support experience
Benefits
- Competitive salary and performance bonuses
- Health insurance and wellness programs
- Professional development opportunities
Interested in this role?
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Questions about this job
What are the primary responsibilities of this role?
You will handle customer inquiries related to telecommunications services, provide technical support, and ensure customer satisfaction.
Is this position onsite or remote?
This is an onsite position based in Sector 17, Chandigarh.
What is the salary range for this role?
The salary for this position ranges from INR 35,000 to INR 70,000 per month.
What experience level is required?
We are seeking candidates with 2 to 5 years of experience in telecommunications or a related field.
How can I apply for this position?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
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