About the role
As a Telecommunications Associate, you will be the first point of contact for customers. Your daily tasks will include responding to calls, resolving issues, and providing detailed information about services. This role is perfect for fresh graduates or those looking to start their career in telecommunications. Our client fosters a supportive environment with ongoing training and growth opportunities.
In this role, you will work closely with a team of experienced professionals who are dedicated to delivering excellent customer service. If you are motivated, enthusiastic, and eager to learn, we invite you to apply and become a part of a dynamic team.
What you'll do
- Respond to customer inquiries via phone and email
- Provide accurate information about services and products
- Resolve issues in a timely manner
- Document customer interactions and feedback
- Assist in maintaining customer databases
What you'll need
- High school diploma or equivalent
- Strong communication skills
- Basic computer knowledge
Skills
Good to have
Benefits
- Competitive salary
- Health benefits
- Opportunities for career growth
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