Technical Support Engineer

ReHirers · recruiting for a confidential client

Posted · Apply by

Listing updated

Pay
₹25,000–40,000 a month
Location
Mysuru, Karnataka
Work mode
Remote
Job type
Contract
Experience
1–3 yrs
Category
IT

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Our client is looking for a Technical Support Engineer to assist customers with technical issues. Perfect for problem-solvers with a knack for technology.

Apply now
Report this job

About the role

As a Technical Support Engineer, you will be the first point of contact for customers experiencing technical challenges. Your role will involve troubleshooting hardware and software issues, providing guidance on product usage, and ensuring customer satisfaction with timely resolutions. This position is ideal for tech enthusiasts who enjoy helping others and are eager to learn.

You will work closely with the development team to escalate unresolved issues and contribute to product improvement initiatives. If you have a foundation in IT and possess strong communication skills, this role offers a fantastic opportunity to grow your career in a supportive environment. We value a proactive approach and a willingness to adapt to new technologies.

What you'll do

  • Provide first-line technical support to customers.
  • Diagnose and resolve technical issues related to products.
  • Document customer interactions and follow up on unresolved queries.
  • Collaborate with the development team for issues that require escalation.
  • Stay updated with product knowledge and technical advancements.

What you'll need

  • Bachelor's degree in Information Technology or related field.
  • 1-3 years of experience in a technical support role.
  • Strong troubleshooting skills.

Skills

Excellent communication and problem-solving skills. Familiarity with troubleshooting hardware/software issues. Ability to work independently and manage time effectively.

Good to have

Knowledge of networking concepts. Experience with customer relationship management (CRM) tools.

Benefits

  • Flexible work hours and remote work options.
  • Opportunity to work with a dynamic team.
  • Skill development and training opportunities.

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

Apply now

Technical Support Engineer jobs in other cities

Madurai Ahmedabad Chennai Noida

Questions about this job

What will my daily tasks involve?
You will provide technical support, troubleshoot issues, and guide customers on product usage.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
Is this position remote or onsite?
This is a remote contract position.
What is the salary for this role?
The salary range is between INR 25,000 and INR 40,000 per month.
How do I apply for this job?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.

Listing last updated

Technical Support Engineer

₹25,000–40,000 a month

Apply