About the role
As a Technical Support Engineer, you will provide first-line support to customers, diagnosing technical issues and guiding them through solutions. You'll engage with customers via phone, email, and chat, ensuring their technical problems are resolved efficiently. This role is ideal for individuals who enjoy problem-solving and have a technical mindset. The hiring company offers a collaborative work environment with opportunities for skill enhancement.
What you'll do
- Provide technical support to customers
- Diagnose and resolve technical issues
- Collaborate with development teams
- Maintain accurate records of support interactions
What you'll need
- Degree in Computer Science or IT-related field
- Strong understanding of hardware and software
- Excellent communication skills
Skills
Troubleshooting skills
Customer service orientation
Technical documentation
Good to have
Experience with CRM software
Knowledge of networking
Benefits
- Competitive salary
- Training and certification opportunities
- Supportive team environment
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
Questions about this job
What specific tasks will I perform?
You will diagnose and resolve hardware and software issues, assist with installations, and provide user training.
Is this a full-time position?
This is a contract position with the potential for extension.
What qualifications should I have?
A background in IT support or a related field is preferred.
Do I need to have previous technical support experience?
1-3 years of experience in technical support is ideal.
How can I apply?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
Listing last updated