About the role
Join our client as a Technical Support Engineer in Madurai and provide exceptional support to customers in a hybrid work environment.
What you'll do
- Provide technical support to clients via phone and email.
- Diagnose and resolve technical issues.
- Document and track issues and resolutions.
What you'll need
- Bachelor's degree in IT or related field.
- Experience in technical support or customer service.
- Proficient in troubleshooting hardware and software issues.
Skills
Problem-solving skills
Technical proficiency
Customer service skills
Good to have
Familiarity with ticketing systems
Knowledge of networking
Benefits
- Competitive salary with performance incentives.
- Health insurance and wellness benefits.
- Opportunities for skill enhancement.
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What are the main responsibilities of a Technical Support Engineer?
You will resolve technical issues, document solutions, and collaborate with other IT staff.
What qualifications do I need?
A degree in Computer Science or related field, along with relevant experience is preferred.
Is this position remote or onsite?
It is a hybrid role, allowing for both remote work and onsite presence.
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