About the role
In this role, you will provide first-line support to users by troubleshooting hardware and software issues. You'll be responsible for diagnosing problems, providing guidance, and resolving technical inquiries. Daily tasks may include managing support tickets, conducting system checks, and assisting with software installations.
The ideal candidate will have a strong understanding of computer systems and networks. This position is perfect for individuals who enjoy working independently and are committed to providing excellent service to users, ensuring smooth operational continuity.
What you'll do
- Troubleshoot hardware and software issues
- Manage support tickets efficiently
- Conduct system checks and assist with installations
- Provide user training on software applications
What you'll need
- Degree or certification in IT or related field
- Strong technical knowledge of computer systems
- Excellent problem-solving skills
Skills
Technical support
Problem-solving
Communication skills
Good to have
Experience with ticketing systems
Knowledge of networking principles
Benefits
- Flexible working hours
- Remote work opportunity
- Professional development training
Interested in this role?
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Questions about this job
What are the primary duties of an IT Support Technician?
Primary duties include troubleshooting technical issues, managing support tickets, and providing guidance to users.
Is this role remote?
Yes, this position is fully remote.
What level of experience is needed for this position?
Candidates should have 1-3 years of experience in IT support or a related area.
How can I apply for this job?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
Listing last updated