About the role
As an IT Support Technician, you will troubleshoot and resolve technical issues for clients through remote support. This role is perfect for individuals with a strong technical background who enjoy problem-solving and helping others. You will be part of a dedicated team that ensures seamless IT operations for clients.
Your day-to-day responsibilities include responding to support requests, diagnosing hardware and software issues, and documenting solutions. The company fosters a collaborative environment where your skills will be valued and developed.
What you'll do
- Provide remote technical support
- Troubleshoot hardware and software issues
- Document solutions
What you'll need
- 2+ years of IT support experience
- Technical degree or certification
- Strong problem-solving skills
Skills
Technical support
Troubleshooting
Communication skills
Good to have
Customer service
Time management
Benefits
- Competitive pay
- Flexible work hours
- Remote working option
Interested in this role?
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Questions about this job
What are the main duties of the IT Support Technician?
You will troubleshoot technical issues and provide remote support.
What qualifications do I need?
A minimum of 2 years experience in IT support is required.
Can this job be done remotely?
Yes, this position is fully remote.
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