About the role
As an IT Support Technician, you will troubleshoot hardware and software issues, manage user accounts, and provide training to staff on new technologies. You should have a strong understanding of IT systems and excellent problem-solving skills. This role suits individuals who are tech-savvy and enjoy helping others. You will work in a collaborative team that values innovation and continuous learning, contributing to a positive tech environment.
What you'll do
- Provide technical support for hardware and software issues
- Manage user accounts and permissions
- Assist in the installation of new systems and technologies
- Train staff on IT systems and software
- Document issues and resolutions for future reference
What you'll need
- Bachelor's degree in IT or related field
- 1-3 years of experience in IT support
- Strong understanding of computer systems and networks
Skills
Good to have
Benefits
- Competitive pay with performance bonuses
- Work in a hybrid environment with flexible hours
- Access to continuous training and development
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