About the role
In the role of an IT Support Technician, you will provide technical support to users, troubleshoot hardware and software issues, and assist in the maintenance of IT infrastructure. This position is ideal for individuals with a background in IT support and a passion for helping others. You will be part of a team that values collaboration and innovation in technology.
What you'll do
- Provide technical support to users
- Troubleshoot hardware and software issues
- Assist in the maintenance of IT systems
- Document support requests and solutions
What you'll need
- Bachelor's degree in IT or related field
- 2-5 years of experience in IT support
- Strong problem-solving skills
Skills
Technical troubleshooting
Excellent communication skills
Customer service orientation
Good to have
Knowledge of networking
Experience with specific IT software
Benefits
- Competitive salary
- Opportunity for skill development
- Collaborative work environment
Interested in this role?
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Questions about this job
What are the working hours for this role?
The working hours will be standard office hours, with occasional overtime.
What technical skills are required?
You should have experience with troubleshooting hardware and software issues.
Is this a permanent position?
No, this is a contract position with the potential for extension.
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