About the role
In this role, you will be responsible for troubleshooting hardware and software issues, assisting users with IT-related problems, and ensuring the smooth operation of the company's IT systems. You will perform regular maintenance, updates, and installations of software and hardware, and you will work closely with various departments to understand their technical needs. This position is ideal for individuals with a strong technical background and a customer-focused approach to support.
What you'll do
- Provide technical support to users
- Maintain and update IT systems
- Install and configure hardware and software
- Document IT issues and solutions
What you'll need
- Bachelor's degree in Computer Science or related field
- Certifications in IT support (e.g., CompTIA A+) preferred
- Strong problem-solving skills
Skills
Good to have
Benefits
- Competitive salary
- Health insurance
- Opportunities for professional development
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