About the role
In this role, you will handle technical support requests from users, troubleshooting hardware and software issues efficiently. You will work both remotely and onsite, ensuring that our IT systems run smoothly. This position is ideal for individuals who enjoy helping others and have a passion for technology. Your expertise will directly impact the productivity of our workforce by resolving issues promptly.
What you'll do
- Provide technical support to users
- Troubleshoot hardware and software issues
- Maintain IT systems
- Document support requests and resolutions
What you'll need
- Diploma or degree in IT
- 1+ years of experience in IT support
- Good problem-solving skills
Skills
Technical troubleshooting
Communication skills
Customer service
Good to have
Familiarity with various operating systems
Knowledge of network configurations
Benefits
- Flexible working hours
- Skill development training
- Work-from-home options
Interested in this role?
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Questions about this job
What will be my main duties as an IT Support Technician?
You will provide technical support, troubleshoot issues, and maintain IT systems.
What is the work mode for this position?
This role is hybrid, with both onsite and remote work.
What qualifications should I have?
Candidates should have at least 1 year of experience in IT support.
What is the salary range for this job?
The salary will be between INR 25,000 and INR 40,000 per month.
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