About the role
As an IT Support Specialist, you will be the first point of contact for technical support issues. You will diagnose and resolve hardware and software issues, assist with network problems, and provide training to users. This role requires a strong understanding of IT systems and excellent problem-solving skills.
You will work closely with other IT professionals to ensure efficient and effective IT services. This position is ideal for candidates who enjoy helping others and have a passion for technology. Join us and be part of a dynamic team that values innovation and customer satisfaction.
What you'll do
- Provide technical support to users
- Diagnose and resolve hardware issues
- Assist with software installations
- Training users on IT systems
What you'll need
- Bachelor's degree in Information Technology or related field
- 2-5 years of experience in IT support
- Strong problem-solving skills
Skills
Good to have
Benefits
- Competitive salary
- Ongoing training and development
- Health insurance
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