IT Support Specialist

ReHirers · recruiting for a confidential client

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Listing updated

Pay
₹25,000–50,000 a month
Location
Thiruvananthapuram, Kerala
Work mode
Remote
Job type
Contract
Experience
1–3 yrs
Category
IT

In hand: about ₹22,400–45,000 a month after PF and income tax (estimate). How it's worked out

Our client is seeking an IT Support Specialist to provide technical assistance remotely and resolve IT-related issues.

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About the role

The IT Support Specialist will play a crucial role in ensuring smooth IT operations for our client’s remote teams. You will be responsible for troubleshooting hardware and software issues, providing support via email and chat, and maintaining IT documentation. This role is ideal for tech-savvy individuals who enjoy solving problems and helping others.

With a collaborative team environment, you will have the chance to work on diverse IT challenges and expand your skill set. Our client values innovation and encourages staff to stay updated with the latest technologies. If you are looking for a flexible working arrangement and an opportunity to enhance your IT skills, apply now.

What you'll do

  • Provide technical support for hardware and software issues
  • Assist users via email and chat
  • Document all support activities and solutions
  • Participate in IT projects as needed

What you'll need

  • Bachelor's degree in Computer Science or related field
  • 1-3 years of IT support experience
  • Strong problem-solving abilities

Skills

Proficiency in Windows and Mac OS Familiarity with networking concepts Strong communication skills

Good to have

Experience with remote support tools Knowledge of ITIL frameworks

Benefits

  • Competitive contract salary
  • Work-from-home flexibility
  • Access to training resources and tools

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

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Questions about this job

What does a typical day look like for an IT Support Specialist?
You will troubleshoot issues, assist users remotely, and document solutions in the support system.
Is prior experience required for this role?
Yes, 1-3 years of experience in IT support is preferred.
What are the work hours for this position?
The work hours are flexible, with the possibility of shifts based on client needs.
Will I receive training for this role?
Yes, our client provides comprehensive training and resources for new hires.
How do I submit my application?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.

Listing last updated

IT Support Specialist

₹25,000–50,000 a month

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