About the role
In this role, you will be responsible for troubleshooting hardware and software issues, assisting users with technical problems, and maintaining IT infrastructure. This position is ideal for tech-savvy individuals who enjoy problem-solving and working with people. Our client offers a collaborative environment where you can further develop your skills and contribute to the overall success of the team. You'll be part of a dynamic team that values innovation and efficiency in IT support.
What you'll do
- Provide technical support to users via phone, email, or in-person.
- Troubleshoot hardware and software issues effectively.
- Maintain documentation of support requests and resolutions.
- Assist in the setup and configuration of IT equipment.
What you'll need
- Bachelor's degree in Information Technology or related field.
- 2-5 years of experience in IT support or a related role.
- Strong problem-solving skills and attention to detail.
Skills
Proficiency in troubleshooting hardware and software.
Strong communication and interpersonal skills.
Knowledge of networking and security protocols.
Good to have
Experience with customer service software.
Familiarity with cloud computing solutions.
Benefits
- Competitive salary and performance bonuses.
- Health insurance and retirement plans.
- Opportunities for professional development and training.
Interested in this role?
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Questions about this job
What are the primary responsibilities of the IT Support Specialist?
You will troubleshoot technical issues, assist users, and maintain IT systems.
What qualifications are required for this role?
A degree in IT or a related field and experience in technical support are preferred.
Is this position remote or onsite?
This is an onsite position based in Lower Parel, Dharamshala.
What is the salary range for this role?
The salary for this position ranges from INR 40,000 to INR 70,000 monthly.
How can I apply for this position?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
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