Customer Support Specialist

ReHirers · recruiting for a confidential client

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Listing updated

Pay
₹30,000–45,000 a month
Location
Kalyan, Maharashtra
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹26,900–40,500 a month after PF and income tax (estimate). How it's worked out

Our client seeks a Customer Support Specialist in Kalyan to provide exceptional service to customers. This is a full-time onsite role for dedicated professionals.

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About the role

In this role, you will handle customer inquiries and resolve issues through various channels, including phone, email, and chat. You will provide accurate information about products and services while maintaining a positive and professional demeanor. This position is ideal for individuals who enjoy helping others and are skilled in communication.

Working in the customer support team, you will play a vital role in enhancing customer satisfaction. You will receive training and support to develop your skills further, ensuring you feel confident in addressing customer needs effectively. If you are passionate about providing excellent service, we encourage you to apply.

What you'll do

  • Handle customer inquiries across multiple channels
  • Provide accurate and timely solutions
  • Maintain a positive and professional attitude
  • Document customer interactions and feedback

What you'll need

  • High school diploma; degree preferred
  • 1-3 years of experience in customer service
  • Excellent verbal and written communication skills

Skills

Strong communication skills Problem-solving abilities Ability to work under pressure

Good to have

Familiarity with customer support software Experience in a fast-paced environment

Benefits

  • Competitive salary
  • Health benefits
  • Career development opportunities

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

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Questions about this job

What does a typical day look like in this role?
You will respond to customer inquiries, troubleshoot problems, and provide product information.
What qualifications do I need?
A minimum of 1-3 years in customer service or support roles is preferred.
Is this position remote or onsite?
This is an onsite position located in Kalyan.
What is the salary range for this role?
The salary is between INR 30,000 and INR 45,000 monthly.
How can I apply for this job?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Specialist

₹30,000–45,000 a month

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