Customer Support Specialist

ReHirers · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Udaipur, Rajasthan
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

We are seeking a motivated Customer Support Specialist to join our team. This role involves assisting customers with inquiries, resolving issues, and providing product knowledge.

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About the role

In the Customer Support Specialist position, you'll be the first point of contact for our customers. You will manage incoming calls and emails, addressing concerns and providing information about our services. This is a great opportunity for someone who enjoys helping others and is looking to build a career in customer service. You'll work in a dynamic environment with a supportive team, all while honing your communication skills and gaining valuable experience in the industry.

What you'll do

  • Manage customer inquiries via phone and email
  • Provide accurate information about company products
  • Resolve customer complaints effectively
  • Document interactions and follow up as necessary

What you'll need

  • Bachelor's degree preferred
  • Strong communication skills
  • Experience with customer service software

Skills

Excellent communication skills Problem-solving abilities Strong attention to detail

Good to have

Familiarity with CRM tools Multilingual capabilities

Benefits

  • Health insurance
  • Performance bonuses
  • Flexible work hours

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

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Questions about this job

What are the primary responsibilities of this role?
You will handle customer inquiries, resolve issues, and provide product information.
What experience level is required?
We are looking for candidates with 1-3 years of experience in customer service.
Is this an onsite position?
Yes, this position requires you to work onsite in Udaipur.
What is the salary range for this role?
The salary for this role ranges from INR 25,000 to INR 40,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Specialist

₹25,000–40,000 a month

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