About the role
As a Customer Support Specialist, you will handle inquiries, resolve issues, and ensure a high level of customer satisfaction. Your role will involve communicating with customers via phone, email, and chat while providing accurate information about products and services. This position is ideal for individuals who enjoy working with people and are committed to delivering outstanding customer service. A hybrid work model allows for flexibility in your schedule.
What you'll do
- Respond to customer inquiries
- Resolve issues and complaints
- Provide product information
What you'll need
- High school diploma or equivalent
- 1-3 years of customer service experience
- Excellent communication skills
Skills
Communication
Problem-solving
Empathy
Good to have
Experience with CRM software
Knowledge of product lines
Benefits
- Health insurance
- Work-life balance
- Professional development opportunities
Interested in this role?
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Questions about this job
What qualifications do I need?
A minimum of 1 year of experience in customer service and strong communication skills are required.
Will I be working onsite or remotely?
This role offers a hybrid work model, with both onsite and remote options.
What is the salary range for this position?
The salary range is between INR 25,000 and INR 40,000 per month.
Listing last updated