Customer Support Executive

ReHirers · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Rohtak, Haryana
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our client's vibrant team as a Customer Support Executive, where you will be the frontline support for customers, ensuring their satisfaction and resolving queries effectively.

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About the role

As a Customer Support Executive, you will be responsible for managing customer inquiries through various channels, including phone calls, emails, and chat. Your role will involve troubleshooting issues, providing product information, and ensuring a high level of customer satisfaction. This position is ideal for individuals who enjoy engaging with people and have a knack for problem-solving. You will work in a dynamic environment with a team committed to delivering exceptional service.

Our client offers a supportive work environment where you will receive continuous training and opportunities for career growth. If you are passionate about customer service and want to make a difference, we encourage you to apply.

What you'll do

  • Manage customer inquiries across multiple channels
  • Resolve issues and provide timely solutions
  • Maintain accurate records of customer interactions
  • Collaborate with team members to improve service

What you'll need

  • Bachelor's degree in any discipline
  • Strong communication skills
  • Experience in customer service is a plus

Skills

Excellent verbal and written communication Problem-solving skills Ability to work in a fast-paced environment

Good to have

Familiarity with CRM software Multilingual abilities

Benefits

  • Competitive salary
  • Health insurance
  • Opportunities for professional development

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

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Questions about this job

What are the key responsibilities of this role?
You will handle customer inquiries, resolve issues, and provide product information.
Is experience required for this position?
Yes, a minimum of 1 year in customer service is preferred.
What is the work mode for this job?
This position is onsite in Rohtak.
How can I apply for this role?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Support Executive

₹25,000–40,000 a month

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