About the role
In this hybrid role, you will provide technical support to clients, helping them troubleshoot and resolve their IT issues. Your responsibilities will include responding to support requests via phone, email, and chat, as well as documenting resolutions. This position is well-suited for individuals who enjoy problem-solving and have a background in IT support.
You will have the flexibility to work from home part-time, offering a great work-life balance while still contributing to a dynamic support team. If you're passionate about technology and helping others, we encourage you to apply.
What you'll do
- Provide technical assistance to clients
- Document support requests and resolutions
- Ensure high customer satisfaction
- Collaborate with team members for complex issues
What you'll need
- Bachelor's degree in IT or related field
- 1-3 years of experience in technical support
- Strong problem-solving skills
Skills
Technical knowledge
Communication skills
Customer service skills
Good to have
Familiarity with support ticket systems
Networking knowledge
Benefits
- Flexible hours
- Work-from-home opportunities
- Skill development
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What will my day-to-day tasks include?
You will assist clients with troubleshooting and resolving IT issues via various communication channels.
Is this a part-time position?
Yes, this role is part-time with a hybrid work model.
Do I need IT experience?
Yes, 1-3 years of experience in a technical support or IT role is preferred.
What is the salary for this job?
The salary ranges from INR 25,000 to INR 35,000 monthly.
How can I apply for this position?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
Listing last updated