Customer Support Executive

ReHirers · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Vadodara, Gujarat
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Healthcare

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join a dynamic healthcare team as a Customer Support Executive, where you will play a key role in assisting patients and addressing their queries.

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About the role

In this role, you will be the first point of contact for patients and their families, providing them with excellent service and support. You'll assist with appointment scheduling, handle inquiries, and ensure that patients feel valued and cared for. This position suits individuals passionate about healthcare and helping others. You will be part of a supportive team that values communication and teamwork.

Your day-to-day activities will include responding to patient inquiries, managing appointment systems, and coordinating with medical staff to ensure seamless service delivery. The hiring company offers a collaborative environment where personal growth and professional development are encouraged.

What you'll do

  • Respond to patient inquiries and provide information.
  • Manage appointment scheduling and follow-ups.
  • Coordinate with medical staff to facilitate patient care.
  • Maintain accurate records of patient interactions.

What you'll need

  • Bachelor's degree in any field.
  • 1-3 years of experience in customer service.
  • Strong communication and interpersonal skills.

Skills

Excellent communication skills. Ability to handle stressful situations gracefully. Proficiency in MS Office.

Good to have

Experience in a healthcare setting. Knowledge of medical terminology.

Benefits

  • Competitive salary and performance incentives.
  • Opportunity for professional development.
  • Health and wellness benefits.

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

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Questions about this job

What are the primary responsibilities of the Customer Support Executive?
You will assist patients with inquiries, manage appointments, and provide necessary information to enhance their experience.
What qualifications do I need to apply for this position?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
Is this position full-time?
Yes, this is a full-time position with onsite work in Vadodara.

Listing last updated

Customer Support Executive

₹25,000–40,000 a month

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