About the role
In this role, you will handle customer inquiries, provide solutions, and ensure customer satisfaction. As a Customer Support Executive, your primary responsibility will be to assist customers through various communication channels, including phone, email, and chat. The ideal candidate should have good communication skills and a passion for helping others. You will be part of a supportive team that values collaboration and continuous improvement.
What you'll do
- Respond to customer inquiries in a timely manner
- Provide accurate information and resolve issues
- Maintain customer records and documentation
- Collaborate with team members to enhance service quality
- Identify and escalate complex issues to supervisors
What you'll need
- Bachelor's degree in any field
- 1-3 years of experience in customer service
- Proficient in MS Office
Skills
Excellent verbal and written communication skills
Problem-solving abilities
Empathy and patience
Good to have
Familiarity with customer support software
Multilingual abilities
Benefits
- Health and wellness programs
- Performance bonuses
- Career advancement opportunities
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What are the working hours for this position?
Working hours are typically 9 AM to 6 PM, Monday to Friday.
What experience is required?
1-3 years of experience in customer support or a related field is preferred.
Is this role onsite or remote?
This position is onsite in Chhindwara.
What is the salary range?
The salary is between INR 25,000 and INR 45,000 per month.
How do I apply?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
Listing last updated