About the role
As a Customer Service Representative, your primary responsibility will be to assist customers with inquiries, resolve issues, and provide product information. This role is perfect for entry-level candidates who enjoy helping others and are looking to gain experience in customer service. You will work in a hybrid environment, combining both remote and onsite interactions, allowing for flexibility while ensuring customer needs are met effectively.
What you'll do
- Respond to customer inquiries via phone, email, or chat.
- Resolve customer complaints and provide appropriate solutions.
- Maintain records of customer interactions.
- Assist in promoting products and services.
What you'll need
- High school diploma or equivalent.
- Excellent verbal and written communication skills.
- Ability to work in a fast-paced environment.
Skills
Strong communication skills.
Problem-solving abilities.
Customer-oriented mindset.
Good to have
Experience in a customer service role.
Familiarity with CRM systems.
Benefits
- Competitive salary with performance incentives.
- Training and development opportunities.
- Flexible work schedule.
Interested in this role?
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Questions about this job
What will my daily tasks involve?
You will assist customers, resolve issues, and provide product information.
Is prior experience required for this role?
No, this position is suitable for entry-level candidates.
How does the hybrid work model function?
You will work both remotely and onsite at our Connaught Place office.
Listing last updated