About the role
As a Telecommunications Executive, you will be responsible for managing customer accounts and providing support for services and upgrades. Daily activities include handling inquiries, troubleshooting issues, and ensuring customer satisfaction with our telecom services. This role is perfect for individuals with strong communication skills and a passion for technology. You will work closely with a dynamic team to achieve sales targets and enhance customer experiences.
What you'll do
- Manage customer accounts and inquiries
- Assist customers with service upgrades
- Troubleshoot technical issues
- Achieve sales targets and enhance customer satisfaction
What you'll need
- Bachelor's degree in Telecommunications or a related field
- 2-5 years of experience in customer service or sales
- Strong communication and problem-solving skills
Skills
Excellent communication skills
Customer-focused mindset
Basic technical knowledge of telecommunications
Good to have
Sales experience
Knowledge of CRM software
Benefits
- Competitive salary and performance bonuses
- Health benefits and insurance
- Opportunities for career advancement
Interested in this role?
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Questions about this job
What are the primary responsibilities for this role?
You will manage client accounts, handle inquiries, and provide support for service upgrades.
What qualifications are needed?
A degree in telecommunications or related field and 2-5 years of experience are preferred.
Is this role remote or onsite?
This position is onsite in Connaught Place, Delhi.
What is the salary range for this position?
The salary ranges from INR 40,000 to INR 70,000 monthly.
How can I apply for this job?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
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