About the role
In this role, you will be responsible for managing customer inquiries and providing solutions for telecommunications services. You will work collaboratively with the sales team to identify opportunities for upselling and cross-selling. Ideal candidates thrive in fast-paced environments and have a passion for technology and customer service. The team offers a supportive atmosphere with opportunities for professional growth and development.
You will engage with customers daily, ensuring their needs are met promptly. Your ability to analyze customer feedback and drive improvements will be key to your success in this role. This position is perfect for someone looking to make a significant impact in the telecommunications industry.
What you'll do
- Manage customer inquiries and provide solutions.
- Collaborate with the sales team for upselling opportunities.
- Analyze customer feedback for service improvements.
- Ensure customer satisfaction and build relationships.
What you'll need
- Bachelor's degree in a relevant field.
- 2-5 years of experience in telecommunications.
- Strong communication and analytical skills.
Skills
Good to have
Benefits
- Professional development opportunities.
- Supportive team environment.
- Attractive salary and performance bonuses.
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