About the role
In this role, you will be responsible for addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. The ideal candidate should be empathetic, patient, and possess excellent communication skills. You will work in a hybrid model, allowing flexibility with work hours, while still being part of a collaborative team. Our client values employees who are dedicated to providing top-notch service.
What you'll do
- Respond to customer inquiries via phone and email.
- Resolve customer complaints and provide solutions.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service processes.
What you'll need
- High school diploma or equivalent.
- 1-3 years of customer service experience.
- Strong communication skills.
Skills
Excellent verbal and written communication.
Customer-oriented attitude.
Ability to manage multiple tasks.
Good to have
Familiarity with customer service software.
Experience in a call center environment.
Benefits
- Flexible work hours.
- Opportunities for training and development.
- Supportive team environment.
Interested in this role?
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Questions about this job
What will my main duties be?
Main duties include responding to customer inquiries, troubleshooting issues, and maintaining records.
Is this role flexible?
Yes, this is a part-time hybrid position, offering flexible hours.
What qualifications do I need?
A high school diploma and previous customer service experience are preferred.
What is the pay range for this position?
The pay range is between INR 20,000 to INR 40,000 monthly.
Listing last updated