Customer Service Associate

ReHirers · recruiting for a confidential client

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Listing updated

Pay
₹15,000–25,000 a month
Location
Kochi, Kerala
Work mode
On-site
Job type
Part time
Experience
Up to 2 yrs
Category
Customer Service

Join our team as a Customer Service Associate and provide top-notch support to our clients.

Apply now

About the role

In the role of Customer Service Associate, you will be the first point of contact for our customers. Your primary responsibility will be to assist clients with inquiries, resolve issues, and ensure a positive customer experience. This position is ideal for individuals seeking to start their career in customer service and those who enjoy helping others.

You will work closely with your team to deliver exceptional service and contribute to the overall satisfaction of our clients. If you have excellent communication skills and a friendly demeanor, we would love to have you on board.

What you'll do

  • Respond to customer queries via phone and email
  • Provide information about products and services
  • Resolve customer complaints in a timely manner
  • Maintain customer records and feedback

What you'll need

  • High school diploma or equivalent
  • Basic computer skills
  • Strong interpersonal skills

Skills

Excellent communication skills Problem-solving abilities Ability to work in a fast-paced environment

Good to have

Familiarity with CRM software Knowledge of customer service best practices

Benefits

  • Flexible schedule
  • Employee discounts
  • Training and development programs

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

Apply now

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Questions about this job

What does a typical day look like?
You will handle customer inquiries, assist with order processing, and provide product information.
Is prior experience required?
No prior experience is required; we welcome freshers.
What are the working hours?
This is a part-time position with flexible working hours.

Listing last updated

Customer Service Associate

₹15,000–25,000 a month

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