About the role
As a Customer Service Representative, you will be the first point of contact for customers, assisting them with inquiries and resolving issues. Your role will involve managing customer accounts, providing product information, and processing orders. Ideal candidates are friendly, patient, and possess excellent communication skills. Our client offers a flexible work environment and values employees who are dedicated to providing outstanding service.
What you'll do
- Manage customer inquiries and resolve issues
- Provide product information and support
- Process orders and maintain customer accounts
- Document customer interactions
What you'll need
- Bachelor's degree or equivalent experience
- 1-3 years of experience in customer service
- Strong verbal and written communication skills
Skills
Excellent customer service skills
Problem-solving abilities
Ability to work in a fast-paced environment
Good to have
Experience with customer management software
Knowledge of sales techniques
Benefits
- Flexible hours
- Work from home options
- Employee discounts
Interested in this role?
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Questions about this job
What are the duties of the Customer Service Representative?
You will assist customers with inquiries, manage accounts, and process orders.
Is this a full-time or part-time role?
This is a part-time position with hybrid work options.
What is the salary for this role?
The salary ranges from INR 15,000 to INR 30,000 per month.
Listing last updated