About the role
In this role as a Customer Service Associate, you will be the first point of contact for customers, assisting them with inquiries and resolving issues promptly. Your friendly and professional demeanor will help foster positive relationships with clients.
This position is suited for individuals who are starting their careers and are eager to learn. You will join a dynamic team that emphasizes training and development, ensuring you have the skills needed to succeed in a customer-focused environment.
What you'll do
- Respond to customer inquiries and complaints
- Provide product and service information
- Document interactions and escalate issues when necessary
- Maintain a positive and professional attitude at all times
What you'll need
- High school diploma or equivalent
- Strong communication and problem-solving skills
- Ability to work in a team environment
Skills
Strong verbal communication skills
Basic computer literacy
Customer-oriented mindset
Good to have
Experience in customer service
Familiarity with CRM software
Benefits
- Flexible work hours
- Training and development programs
- Performance bonuses
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What does a typical day look like in this role?
You will answer customer inquiries, resolve complaints, and provide information about products and services.
Is prior experience required?
No, this role is open to freshers and individuals with up to 2 years of experience.
What is the work mode for this position?
This is a hybrid role, combining both onsite and remote work.
What is the expected salary range?
The salary for this position ranges from INR 20,000 to INR 35,000 monthly.
Listing last updated