About the role
As an IT Support Technician, you will be responsible for troubleshooting hardware and software issues, maintaining IT equipment, and assisting users with technical problems. This role involves both remote and onsite support, making it ideal for individuals who enjoy problem-solving and working with technology.
You will collaborate with various teams to ensure smooth IT operations and contribute to the development of best practices. If you have a keen interest in technology and customer service, this position offers an exciting opportunity for growth.
What you'll do
- Provide technical support to users
- Troubleshoot hardware and software issues
- Maintain and update IT equipment
- Document and resolve support tickets
What you'll need
- Bachelor's degree in IT or related field
- Experience in technical support
- Strong communication skills
Skills
Problem-solving skills
Technical troubleshooting
Customer service orientation
Good to have
Knowledge of networking
Familiarity with ITIL framework
Benefits
- Health and wellness benefits
- Flexible work environment
- Continuous training and development
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What are the typical working hours?
The working hours are Monday to Friday, 9 AM to 6 PM.
Will I need to travel for this position?
Some onsite support may be required, but most work can be done remotely.
Is there room for advancement in this role?
Yes, there are opportunities for career advancement within the IT department.
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