About the role
In this role, you will be the first point of contact for our customers, addressing inquiries and resolving issues related to telecommunications services. You will assist customers via phone, email, and chat, ensuring they receive timely support. This position is ideal for individuals who are customer-focused and enjoy problem-solving. Our team is dedicated to providing top-notch service and fostering a positive work environment.
What you'll do
- Respond to customer inquiries
- Resolve customer issues promptly
- Document customer interactions
- Provide feedback to improve service
What you'll need
- 1+ years in customer service
- Excellent communication skills
- Ability to work in a fast-paced environment
Skills
Communication skills
Problem-solving
Customer service orientation
Good to have
Familiarity with CRM software
Multitasking skills
Benefits
- Competitive salary
- Health benefits
- Training and development opportunities
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What does a Customer Support Specialist do?
They assist customers with inquiries and resolve issues related to our services.
What qualifications do I need for this position?
A minimum of 1 year in customer support and strong communication skills are required.
Is this role onsite?
Yes, this position is onsite in Korba.
How can I apply?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
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