About the role
In this role, you will handle customer inquiries via phone, email, and chat, ensuring a high level of service and satisfaction. This position is ideal for individuals who have excellent communication skills and a passion for helping others. You will work closely with the customer service team to provide timely solutions to customer issues, contributing to the overall success of the team and the company. The hiring company values dedication and proactive behavior, offering a supportive environment for career growth.
What you'll do
- Respond to customer inquiries and provide appropriate solutions.
- Document and track customer interactions in the system.
- Collaborate with team members to improve service quality.
- Follow up with customers to ensure their issues are resolved.
What you'll need
- Strong verbal and written communication skills.
- Ability to multitask and manage time effectively.
- Customer-oriented mindset with problem-solving abilities.
Skills
Excellent communication skills.
Proficiency in MS Office.
Customer service experience.
Good to have
Knowledge of CRM software.
Ability to speak multiple languages.
Benefits
- Competitive salary with performance incentives.
- Opportunities for career advancement.
- Flexible working hours.
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
Customer Support Specialist jobs in other cities
Questions about this job
What are the main responsibilities of this role?
You will respond to customer inquiries, resolve issues, and maintain customer satisfaction.
What qualifications are required for this position?
A minimum of 1 year of experience in customer service is preferred, along with strong communication skills.
Is this role onsite or remote?
This is an onsite position based in Jammu.
What is the expected salary range for this role?
The salary ranges from INR 25,000 to INR 40,000 per month.
How can I apply for this position?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
Listing last updated