Customer Support Associate

ReHirers · recruiting for a confidential client

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Listing updated

Pay
₹25,000–40,000 a month
Location
Rajkot, Gujarat
Work mode
On-site
Job type
Full time
Experience
1–3 yrs
Category
Customer Service

In hand: about ₹22,400–36,000 a month after PF and income tax (estimate). How it's worked out

Join our dynamic team as a Customer Support Associate in Rajkot, where you'll provide top-notch support to our clients.

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About the role

As a Customer Support Associate, you will be responsible for addressing customer inquiries and resolving issues efficiently. Your day will involve interacting with clients via phone, email, and chat, ensuring they receive the assistance they need. This role is ideal for individuals who enjoy problem-solving and providing exceptional service. Our client offers a friendly work environment and opportunities for growth within the company.

In this position, you will develop your communication skills and gain experience in handling customer concerns while working collaboratively with a supportive team. If you are passionate about customer service and want to be part of a thriving company, we encourage you to apply.

What you'll do

  • Respond to customer inquiries promptly and effectively.
  • Resolve customer issues and provide solutions.
  • Maintain accurate records of customer interactions.

What you'll need

  • High school diploma or equivalent.
  • Experience in customer service is preferred.
  • Basic computer skills.

Skills

Excellent communication skills. Problem-solving abilities. Ability to work in a team.

Good to have

Familiarity with CRM software. Previous experience in a call center.

Benefits

  • Competitive salary.
  • Health insurance.
  • Opportunities for career advancement.

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

Apply now

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Questions about this job

What are the working hours for this role?
The working hours are typically from 9 AM to 6 PM, Monday to Friday.
Is training provided for new employees?
Yes, comprehensive training will be provided to help you succeed in your role.
What skills are necessary for this position?
Strong communication skills and a customer-oriented mindset are essential.

Listing last updated

Customer Support Associate

₹25,000–40,000 a month

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