About the role
In this role, you will handle customer inquiries, resolve issues, and provide product information to enhance customer satisfaction. Your ability to communicate effectively and empathize with customers will be key to your success in this position. If you're passionate about helping others and have experience in customer service, this could be the right fit for you. Join a supportive team dedicated to delivering top-notch service.
What you'll do
- Respond to customer inquiries via phone and email
- Resolve customer issues efficiently
- Provide product information and support
- Document interactions with customers
What you'll need
- High school diploma or equivalent
- Previous experience in customer service
- Strong verbal and written communication skills
Skills
Excellent communication skills
Problem-solving abilities
Ability to work under pressure
Good to have
Experience with customer support software
Multilingual abilities
Benefits
- Competitive salary and benefits package
- Opportunities for career development
- Supportive team environment
Interested in this role?
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Questions about this job
What does a Customer Support Associate do?
You will handle customer inquiries, resolve issues, and provide product information.
What is the work mode for this position?
This is an onsite position in Gorkhabasti, Agartala.
What is the salary range for this role?
The salary range is between INR 20,000 to INR 35,000 per month.
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