About the role
In this role, you will be the first point of contact for customers, addressing their inquiries and resolving issues. Your day-to-day responsibilities will include answering calls, responding to emails, and assisting customers with their account-related queries. This position suits individuals who are passionate about helping others and thrive in a fast-paced environment.
Our client offers a supportive team atmosphere and comprehensive training to help you excel in the role. If you have strong communication skills and a desire to assist customers, we encourage you to apply!
What you'll do
- Respond to customer inquiries via phone and email
- Provide information about products and services
- Resolve customer issues and complaints
- Maintain accurate records of customer interactions
- Collaborate with team members to improve customer satisfaction
What you'll need
- 1+ years of experience in customer service
- Excellent verbal and written communication skills
- Ability to work in a fast-paced environment
Skills
Strong communication skills
Problem-solving abilities
Proficiency in using customer support software
Good to have
Familiarity with CRM systems
Multilingual capabilities
Benefits
- Health insurance coverage
- Performance bonuses
- Opportunities for professional development
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What are the main responsibilities of this role?
You will handle customer inquiries, provide information about products, and resolve any issues they may have.
What qualifications do I need to apply?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
Is the work mode onsite or remote?
This position is onsite at our client's office in Sholinganallur, Chennai.
What is the salary range for this position?
The salary for this role ranges from INR 28,000 to INR 45,000 per month.
How do I apply for this job?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
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