About the role
In this role, you will be the first point of contact for customers seeking assistance. You will handle inquiries, resolve issues, and provide information about products and services. This hybrid role is suitable for individuals with good communication skills and a passion for helping others. You will be part of a dynamic team that values customer satisfaction and seeks to improve service delivery continuously.
What you'll do
- Assist customers via phone, email, and chat
- Resolve product-related inquiries
- Provide information on services and promotions
- Document customer interactions and feedback
What you'll need
- High school diploma or equivalent
- 1-3 years of experience in customer service
- Strong communication and interpersonal skills
Skills
Excellent verbal and written communication skills
Problem-solving skills
Familiarity with customer service software
Good to have
Experience in a hybrid work environment
Knowledge of various communication channels
Benefits
- Health insurance benefits
- Flexible work schedule
- Training and development programs
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What are the main responsibilities of a Customer Support Associate?
You will assist customers, handle inquiries, and resolve issues related to products and services.
What qualifications do I need for this role?
A minimum of 1 year of customer service experience is preferred.
Is this position full-time or part-time?
This is a full-time role with a hybrid work option.
What is the salary range for this role?
The salary for this position ranges from INR 20,000 to INR 35,000 monthly.
How can I apply for this position?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
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