About the role
In this role, you will be the first point of contact for customers, addressing their queries and issues while providing exceptional service. You will also support the team in maintaining high standards of customer care, ensuring every interaction is positive and helpful. This position is ideal for enthusiastic individuals who enjoy working in a dynamic environment and have a knack for solving problems. The team offers a supportive atmosphere where you can grow your skills and advance your career.
What you'll do
- Address customer inquiries via phone and email
- Resolve issues and provide solutions
- Maintain customer records and feedback
- Collaborate with team members to enhance service quality
What you'll need
- Bachelor's degree or equivalent experience
- Strong communication skills
- Problem-solving abilities
Skills
Excellent verbal communication
Customer-focused mindset
Basic computer skills
Good to have
Experience with CRM software
Familiarity with product knowledge
Benefits
- Health insurance
- Performance bonuses
- Professional development opportunities
Interested in this role?
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Questions about this job
What are the main responsibilities of this role?
You will handle customer inquiries, resolve issues, and provide product information.
Is prior experience required for this position?
Yes, a minimum of 1 year of experience in customer service is preferred.
What is the work mode for this job?
This is an onsite position based in Nehru Place, Jabalpur.
What salary can I expect?
The salary range is between INR 25,000 and INR 40,000 per month.
How can I apply for this job?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
Listing last updated