About the role
As a Telecommunications Associate, you will be the first point of contact for clients, handling inquiries and troubleshooting issues. Candidates who thrive in fast-paced environments will excel in this role. The team offers a collaborative atmosphere that encourages growth and skill development. You'll be instrumental in ensuring service quality and customer engagement, making this role ideal for those with a passion for telecommunications and customer service.
What you'll do
- Handle customer inquiries
- Troubleshoot service issues
- Maintain service quality standards
- Collaborate with the service team
What you'll need
- Bachelor's degree in a related field
- 1-3 years of customer service experience
- Strong communication skills
Skills
Excellent communication
Problem-solving
Customer-oriented mindset
Good to have
Telecommunications knowledge
Technical support experience
Benefits
- Health insurance
- Performance bonuses
- Professional development opportunities
Interested in this role?
It takes about two minutes. Free to apply — ReHirers never asks candidates for money.
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Questions about this job
What are the main responsibilities of this position?
You will handle customer inquiries, troubleshoot issues, and ensure high service quality.
What qualifications should I have?
A background in telecommunications or customer service is preferred.
Is this role onsite or remote?
This is an onsite position based in Jabalpur.
Listing last updated