About the role
Our client is hiring a full-time Customer Service Executive in Kozhikode to ensure a high-quality customer experience.
What you'll do
- Respond to customer inquiries via phone and email.
- Resolve customer complaints in a professional manner.
- Provide product information and assistance.
- Maintain a positive and professional relationship with customers.
What you'll need
- High school diploma or equivalent.
- Experience in retail or customer service.
- Strong communication skills.
Skills
Excellent customer interaction skills.
Problem-solving abilities.
Ability to work in a team-oriented environment.
Good to have
Familiarity with point-of-sale systems.
Benefits
- Incentives based on performance.
- Employee discounts on products.
- Training programs for skill enhancement.
Interested in this role?
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Questions about this job
What are the responsibilities of a Customer Service Executive?
You will assist customers, handle inquiries, and resolve complaints.
What level of experience is required?
Candidates with 1-3 years of experience in customer service are preferred.
Is it an onsite job?
Yes, this is a full-time onsite position.
Listing last updated