About the role
The Telecommunications Technical Support Associate will assist customers with technical issues related to telecommunications services. This role involves troubleshooting, customer interaction, and providing solutions to enhance customer satisfaction. Ideal candidates are those who enjoy problem-solving and have a basic understanding of telecommunications technology. You will work in a remote capacity, ensuring you have the tools needed to provide seamless support from your location.
What you'll do
- Assist customers with technical issues
- Troubleshoot services
- Provide solutions for customer satisfaction
What you'll need
- Basic understanding of telecommunications technology
- 1-3 years in a technical support role
Skills
Problem-solving
Customer service
Technical proficiency
Good to have
Familiarity with telecommunications products
Basic networking knowledge
Benefits
- Flexible working hours
- Remote work opportunities
- Training and development resources
Interested in this role?
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Questions about this job
What will I do as a Technical Support Associate?
You will assist customers with technical issues and provide troubleshooting support.
Is this position remote?
Yes, this position is fully remote.
What is the experience requirement for this role?
1-3 years of experience in technical support or telecommunications is preferred.
What is the salary for this role?
The salary ranges from INR 25,000 to INR 40,000 per month.
How do I apply for this role?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.
Listing last updated