Customer Success Manager

ReHirers · recruiting for a confidential client

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Listing updated

Pay
₹40,000–70,000 a month
Location
Guwahati, Assam
Work mode
Hybrid
Job type
Full time
Experience
3–6 yrs
Category
Education

In hand: about ₹36,000–63,100 a month after PF and income tax (estimate). How it's worked out

Join our client as a Customer Success Manager to enhance client relationships in the education sector. This role is pivotal in ensuring clients achieve their desired outcomes.

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About the role

In this role, you will be responsible for onboarding new clients and ensuring they receive the maximum value from our educational services. You will work closely with clients, providing training and support, while collecting feedback to improve our offerings. The ideal candidate should possess strong communication skills and a passion for education, as they will play a key role in client retention and satisfaction.

You will collaborate with internal teams to ensure client needs are met and will contribute to the development of client engagement strategies. This position is suitable for someone with a background in education or client management who thrives in a dynamic environment. Join a team that values innovation and impactful education solutions.

What you'll do

  • Onboard new clients and guide them through our educational services.
  • Maintain regular communication with clients to ensure satisfaction.
  • Collect and analyze client feedback to inform service enhancements.
  • Collaborate with internal teams to address client needs.

What you'll need

  • Bachelor's degree in education or related field.
  • 3-6 years of experience in client management or education.
  • Strong communication and interpersonal skills.

Skills

Excellent communication skills. Strong problem-solving abilities. Ability to work collaboratively in a team.

Good to have

Familiarity with educational technology. Project management experience.

Benefits

  • Flexible working hours.
  • Professional development opportunities.
  • Health insurance coverage.

Interested in this role?

It takes about two minutes. Free to apply — ReHirers never asks candidates for money.

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Questions about this job

What are the primary responsibilities of a Customer Success Manager?
You will onboard clients, provide training and support, and gather feedback to enhance our educational services.
What qualifications do I need for this role?
A degree in education or a related field along with experience in client management is preferred.
Is this a remote position?
This is a hybrid role, allowing for both onsite and remote work.
What is the salary range for this position?
The salary for this role ranges from INR 40,000 to INR 70,000 per month.
How do I apply for this position?
Click "Apply Now" on this page to apply through ReHirers. ReHirers is recruiting for this role on behalf of a client employer.

Listing last updated

Customer Success Manager

₹40,000–70,000 a month

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