About the role
In the role of IT Support Technician, you will assist clients with technical issues, troubleshoot software and hardware problems, and ensure that all systems are functioning effectively. You will be responsible for responding to support requests via email and chat, providing solutions in a timely manner. This position is ideal for tech-savvy individuals with excellent problem-solving skills. We offer a flexible remote work environment that supports work-life balance.
What you'll do
- Provide technical support and troubleshooting.
- Respond to client queries via email and chat.
- Document issues and solutions for future reference.
- Assist in maintaining IT systems.
What you'll need
- Degree in Computer Science or related field.
- Basic knowledge of IT systems and networks.
- Experience in customer service is a plus.
Skills
Good to have
Benefits
- Flexible working hours.
- Work from home options.
- Professional development opportunities.
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